Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal information (name, email, phone number)
• Emergency contact information
• Health and dietary information
• Payment information (processed securely through Stripe)
• Communication preferences and retreat feedback

2. How We Use Your Information

• To process your retreat booking and payment
• To communicate with you about your retreat experience
• To accommodate dietary restrictions and health needs
• To contact emergency contacts if necessary
• To improve our services and retreat offerings
• To send you updates about future retreats (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With service providers who assist in retreat operations (catering, accommodations)
• With emergency contacts you have provided
• When required by law or to protect our rights
• With your explicit consent

4. Payment Security

All payment information is processed securely through Stripe, a PCI-compliant payment processor. We do not store your credit card information on our servers. Stripe's privacy policy governs the handling of your payment data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retreat participant information is typically retained for 3 years for safety and insurance purposes.

6. Your Rights

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

7. Cookies and Tracking

Our website may use cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: soulfulascensions@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date below.